PRIVACY POLICY

1. Introduction & Atelier Scope

BEDCRAFT ("we", "our", or "us") operates the bespoke luxury bed manufacturing atelier and digital showroom portal at bedcraft.in. This Privacy Policy governs the manner in which we collect, maintain, protect, and process information obtained from users, showroom visitors, and commissioning clients.

2. Information We Collect

To deliver high-precision bespoke furniture tailored to your residence, we collect specific details when you submit enquiries, visit our studio, or request quotations:

• Personal Identification: Full name, telephone number, WhatsApp contact number, and email address.
• Architectural & Spatial Specifications: Bedroom dimensions, ceiling clearance heights, mattress dimensions, preferred wood species, upholstery fabrics, and uploaded room plans.
• Order & Commission Preferences: Selected bed model typology, base storage configuration (hydraulic/drawer), and finish preferences.
• Technical Data: IP address, browser type, and anonymous access analytics for portal performance optimization.

3. How We Utilize Your Information

All customer data is processed solely for purpose-specific architectural and customer service requirements:

• Generating accurate 3D CAD fabrication drawings, quotation estimates, and timber selection swatches.
• Communicating order status updates, factory fabrication timelines, and delivery logistics.
• Direct showroom consultations via telephone, WhatsApp, or in-person studio walkthroughs.
• Executing white-glove residential delivery, on-site joinery assembly, and after-sales 10-year structural warranty support.

4. Data Confidentiality & Zero Third-Party Sharing

BEDCRAFT maintains a strict policy against commercial data exploitation. We do not sell, rent, lease, or trade our client lists, phone numbers, or design blueprints to third-party telemarketers or advertising networks.

Information is only shared with verified internal master carpenters, delivery logistics drivers, and on-site assembly technicians who require the information exclusively to complete your bed installation.

5. Cookies & Digital Session Storage

Our website utilizes essential local storage cookies to remember your enquiry submission status, form preferences, and ensure seamless navigation without repeated popups. We do not deploy invasive cross-site tracking cookies.

6. Security Measures

We implement enterprise-grade Transport Layer Security (TLS/SSL) encryption across our digital platforms to secure data transmission between your browser and our central Admin Panel.

7. Client Rights & Contact

You reserve the right to review, update, or request the deletion of your personal contact records from our active enquiry registers. To exercise these rights, please contact our studio administrator at bedcraft.india@gmail.com or visit our Visakhapatnam atelier.